About S.B.N. Leasing and Finance Limited

S.B.N. Leasing and Finance Limited is an RBI registered Non–Banking Financial Company (NBFC). In partnership with Loan Baumen (application) and Baumen Services Private Limited (the LSP), SBN serves as the lending entity that powers credit disbursal, while Loan Baumen delivers a fast, secure, and transparent application experience. Together, we combine compliant underwriting, bank-grade security, and responsible lending practices to make access to credit simple, fair, and reliable for customers across India.

Grievance Redressal Officer

• 👤 Name: Mr. Abhishek Saraswat
• 📧 Email: grievance@sbnnbfc.com
• 📱 Phone: +91-63965 74224
• 🕒 Hours: Monday to Friday: 10:00 AM – 8:00 PM | Saturday: 10:00 AM – 6:00 PM (Except public holidays)
• 📍 Address: S.B.N. Leasing and Finance Limited
  205 & 206, Second Floor, Neelkanth Chambers-II,
  Plot No.14, LSC, Saini Enclave, Delhi-110092, India

Nodal Officer

• 👤 Nodal Officer: Ms. Deepshikha Sharma
• 📧 Email: nodalofficer@sbnnbfc.com
• 📱 Phone: +91-83684 35897
• 🕒 Hours: Monday to Friday: 10:00 AM – 8:00 PM | Saturday: 10:00 AM – 6:00 PM

Response Timeline

• ⏱️ Initial Response: Within 14 days of receipt
• 🔄 Escalation: To Nodal Officer if not satisfied
• 🏛️ Further Escalation: To Data Protection Board (once operational) or RBI Ombudsman